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›Admin Manuals

Admin Manuals

  • Introduction

Sales Suite

  • Getting Started
  • Plugins

    • Sales Suite Plugins Overview
    • Conference
    • Co-Browsing

    eMeeting Ops

    • Customers
    • Documents
    • Meeting Links

    Settings

    • General
    • System Messages
    • Users
    • Advanced User Management
    • Security
    • Tagging

    Reporting & Compliance

    • Dashboards
    • Recordings
    • Reports

Support Suite

  • Getting Started
  • Plugins

    • Support Suite Plugins Overview
    • Webchat
    • Co-Browsing
    • Audio / Video / Screenshare

    Chat Ops

    • Action Rules
    • Routing Rules
    • SLA Rules
    • Forms
    • Flows
    • Text Blocks

    Settings

    • General
    • System Messages
    • Users
    • Watchdogs
    • Security

    Reporting & Compliance

    • Dashboards
    • Recordings
    • Reports

Introduction: Admin Manual

The following articles will act as a admin guide that you can read to reach a fully configured and customized Xaleon setup, and then use as a reference whenever you need it.

Xaleon’s platform has been designed to be straightforward and intuitive to use, it usually doesn’t take long to get up and running, but if you do find yourself with some open questions or queries, simply send an email to support@xaleon.com and we’ll get back to you as soon as possible and definitely within 24 hours.

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