Understand the problems customers face on your website with analytics. Relive their experiences through Session Recordings and Heatmaps to identify weak spots, and use filters to review only the most relevant, teachable recordings.
The CX Analytics Suite (CXA) extends your website, web application, native mobile application with a variety of analyses to measure customer experience and user experience. With the insights you gather, you will be able to increase your conversion funnels, optimize your product to better meet customer expectations and improve the overall customer experience among your digital platforms.
- Session Recordings
- Form Analytics