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Chatvisor Glossary

Customer Service Suite

A

Additional Action

Auto Responder

B

Bidirectional

C

Chatbot

Co-Browsing

Condition

Conversation

CSS

Custom Field

D

Done

E

F

Flow

Form

G

H

I

J

K

L

Live Chat

Live View

M

N

O

P

Q

Quick Reply

R

Recording

Request desktop

S

Show desktop

T

U

Unread

Unresolved

V

W

WebChat

X

Y

Z

CX Analytics Suite

A

Active Sessions

Active Visitors

B

C

Click

CXA

D

Download Time

Duration

E

Error Log

F

Form Abandonment

Form Analytics

Fulltext Search

Funnel

G

H

Heatmap

I

Input

Interactions

Interactions (Index)

J

JavaScript Error

K

L

Log

M

Mask(ing)

N

O

Optin

P

Page Load

Page Load Index

Q

R

Recording

Referral

Render Time

Resources

Resource Failures

Resource Loading

Rule

Ruleset

S

Session

Session Recording

Shadow DOM

Sorting Filter

Start Path

T

Technical (Index)

U

User Activity (Duration)

V

W

WebSocket

WTF (Index)

WTF Device Rotation

WTF Error

WTF Factor

WTF Form

WTF Rage Click

WTF Scrolling

X

XHR

Y

Z

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