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Recordings

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Summary

Purpose

Session Recordings allow you to better understand how customers use your digital platforms, reproduce occuring errors, and identify, where optimizations are due.

Functionalities / need to know

The challenge with Session Recordings is to find Session Recordings that are worth watching. We provide you with a rich set of filters to exactly find those which you can learn from. The most important filters are:

  • Activity Duration
  • Start Path
  • Exit Path
  • URL
  • Funnel
  • WTF Rage Click
  • WTF JavaScript Error
  • WTF Factor

References to detailed configuration

You find all configuration to set up Session Recordings here:

  • Module Configuration

Feature descriptions

Session Recordings Overview

Filter

User

FilterDescription
Duration
User Activity Duration
Browsers
Operating Systems
Device Screen Width
Device Screen Height
Labels
Referral
Countries
Cities

Paths & Funnels

FilterDescription
Domain
Start Path
Exit Path
Rule
Funnel

General

FilterDescription
Fulltext Search

Metric Reasons

FilterDescription
Resource Loading
Resource Failure
Error Log
WTF Rage Click
WTF Dvice Rotation
WTF Scrolling
WTF Form
WTF Error
Countries
Cities
  • Resource Loading
  • Resource Failures
  • Error Log
  • WTF Rage Click
  • WTF Device Rotation
  • WTF Scrolling
  • WTF Form
  • WTF Error
  • Form Abandonment

Metrics

  • Interactions
  • WTF Factor
  • Technical
  • Resources
  • Log
  • Page Load Index

Performance

  • Page Load
  • Render Time
  • Download Time

Event Based

  • URL
  • JavaScript Error
  • Click
  • Input

Advanced Settings

Notifications

Recording Overview

Session-Recording Player

Devtools

  • Console
  • Network
  • Performance

Recent Actions

Events

  • clicks
  • scroll
  • funnel
  • pageswitch
  • selection
  • wtf scrolling
  • wtf rage click

Reasons

  • High page loading
  • High Scrolling rate
  • Rage clicks
  • Summary
    • Purpose
    • Functionalities / need to know
    • References to detailed configuration
  • Feature descriptions
  • Session Recordings Overview
    • Filter
    • Advanced Settings
    • Notifications
    • Recording Overview
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