To watch a Session Recording, pick a session in
After picking a session you'll find yourself in the Session Replay / Session Player. It should look like that:
In the player you find the following features (see numeration in above image):
- Customer Session
- Navigation Bar
- Skip Inactivity Feature
- Page Navigation Bar
- User Events
1. Customer Session
In this window you see the video of the user browsing your website/application.
2. Navigation Bar
You can navigate through the user sessions like in a video. Further you can increase the replay speed up to 5x speed.
The blue lines in the
Navigation Barmark user activities.
3. Skip Inactivity Feature
Skip inactivity the recording skips inactive phases during the user session and fast-forwards from activity to activity. This helps you to don't waste any time watching sessions without interaction.
4. Page Navigation Bar
Page Navigation Bar allows you to see which pages the user visited and to navigate to the point in the recording when he switched to certain pages.
5. User Events
On the bottom-left you see the different interactions the user performed during a session. The different interactions are:
- Java Script Error
By clicking on an action, you can navigate to that particular